1. CARRIERS:
We work with the following carriers:
-MRW: National shipments in the Peninsula, the Balearic Islands and Portugal
-SEUR: National shipments Spain in Peninsula, Balearic Islands
-UPS : International Shipping
-CORREOS: Shipments to the Canary Islands, Ceuta, Melilla and International
-GLOVO and SIMILAR: For deliveries in Madrid, with charge and management on behalf of the buyer.
-URGENT SHIPPING TODAY: Only for orders placed before 12:00h.
2. TRANSIT TIME:
-Shipments will be made from Monday to Friday once the payment has been made (not including holidays).
-The transit time will be the one you choose on the payment page, from 24 to 72h to urgent orders for same-day delivery. We recommend you pay special attention to this point if your order is in a hurry
3. FREE SHIPPING:
All orders placed with destination Spain Peninsula and Portugal Peninsula, which do not exceed 10 kg in weight and whose amount is greater than 80 € (VAT excluded), will be shipped with free standard shipping 24-72h provided that the customer does not select another option.
All orders placed to the Balearic Islands, which do not exceed 5 kg in weight and whose amount is greater than 150€ (excluding VAT), will be shipped with free standard postage provided that the customer does not select another option.
All orders placed within the peninsular European Union that exceed 250€ VAT excluded and up to
3 kg. *Islands not included.
4. ORDERS:
All orders not included in section 3 will have a specific rate based on cost, volume and destination
5. SHIPPING COSTS:
The costs shown below *do not include VAT* and are general costs for standard shipping, these may vary depending on weight and/or dimensions
-Shipments Spain Peninsula from 7€
-Shipments Portugal Peninsula from 8,50€
-Shipments Madrid Community from 5,75€
-Shipments Balearic Islands from 8,76€
-Shipments to Canary Islands, Ceuta and Melilla from 15€
*Rest of shipping services on request.
6.SHIPPING TRACKING.
You will be able to track your shipments on the carrier's website once you have received the email or text message with the tracking code of your package.
7. INTERNATIONAL SHIPPING.
When ordering outside the EU, please note that we ship all orders at full declared value and are not responsible for any customs duties or taxes that may be applied to the package upon arrival. If the package is returned from customs, the original shipping charges will not be refunded and the return postage will be deducted from the refund if the order is cancelled.